Shipping Policy

Shipping Policy

  • Introduction
  • Meem Continental Logistics (MCL),we are committed to providing reliable and efficient shipping services. This Shipping Policy outlines the terms and conditions related to the shipment of goods through our website.

  • Shipping Destinations
  • We offer shipping services to the following locations:

    • Domestic Shipping: We ship to all major cities and regions within India,UK,Europen,Middle East Countries
    • International Shipping: We provide shipping services to select international destinations. Please check our website or contact customer support for the list of countries we ship to.
    • Non-Delivery: If the cargo is not delivered within the promised timeframe and the delay is not due to reasons beyond our control (e.g., natural disasters, customs delays), a refund may be considered.
  • Shipping Costs
  • Shipping costs are calculated based on the following factors:

    • Weight and Dimensions: The weight and size of the cargo determine the shipping cost.
    • Destination:The shipping destination affects the cost, with international shipments generally being more expensive.
    • Shipping Method:The chosen shipping method (Standard, Express, Freight) also impacts the cost.
  • Order Processing Time
  • To request a refund, please follow these steps:

    • Processing Time: Orders are typically processed within 3 business days after payment is confirmed. Processing times may vary depending on the nature of the order and peak shipping periods.
    • Custom Orders: Orders that require special handling or custom services may take longer to process.
  • Delivery Times
  • Delivery times vary based on the shipping method and destination:

    • Estimated Delivery: Delivery times provided are estimates and may vary due to factors such as customs clearance, weather conditions, and carrier delays.
    • Tracking: You will receive a tracking number once your order has been dispatched, allowing you to monitor the status of your shipment.
  • Shipping Restrictions
  • Certain items may be subject to shipping restrictions:

    • Hazardous Materials: Items classified as hazardous materials may have restrictions and require special handling.
    • Prohibited Items: We do not ship items that are prohibited by law or carrier regulations
  • Changes to the Terms
  • We reserve the right to modify these Terms at any time. Users will be notified of any significant changes.

Customer Support at MCL

At MCL, we're always here to help. Get answers to your questions and the support you need with our on-call service and live chat, whenever you need it.
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